About Us
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Our Services
• We export worldwide and import from the United Kingdom, the United States, and China.
• All shipments are available from Monday to Friday, except on weekends and holidays
• Operating Hours: 9:00 AM – 5:00 PM
Terms and Conditions
Shipment Guidelines
• All packages must be properly packaged and labeled
• Declare item content and value accurately
• Mark fragile items (we are not liable for damage to unmarked fragile goods)
• Final billing is based on the weight confirmed at our hub
Payment Terms
All service charges must be fully paid before or upon collection.
• Payment Methods: Bank transfer, online
Identification Requirements for international shipment (sender/receiver):
• UK/USA/China: International passport, driver’s license, national ID.
• Nigeria: International passport, NIN, voter’s card, or driver’s license.
Customer Guidelines
Responsibilities
• Provide accurate delivery address and contact information.
• Be available for pickup or delivery at the agreed time.
• Storage fees apply if the item is not picked up within 7 days
Complaints & Disputes
• Report complaints within 48 hours of delivery.
• Contact: info@overviewlogistics.com
• Resolution Timeframe: 3–5 business days.
Employee Code of Conduct
• All staff must be respectful, courteous, and wear their company ID.
• Unauthorized handling or tampering with packages is strictly prohibited.
• Customer data confidentiality must be maintained.
Safety & Security
• All shipments are screened and verified.
• Prohibited Items: Weapons, drugs, perishables, flammable goods, and counterfeit items.
• Suspicious packages will be reported to authorities.
Data Privacy
• Customer data is used solely for logistics operations
• We comply with local data protection laws
• No personal data is shared without customer consent
Contact Information
Overview Logistics Ltd
Contact Information
Email: info@overviewlogistics.com
Phone: +234 701 333 5177, 0706 549 8810
Instagram: @overviewlogistics
Facebook: Overview Logistics
Website: www.overviewlogistics.com
